Privacy Policy - Gather Offroad

1. Introduction

Gather Offroad ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

Personal Information

When you create an account or use our services, we may collect:

Name and contact information (email, phone number)
Account credentials
Profile information and photos
Payment information (processed securely through Stripe)
Location data (for finding nearby trails and guides)
Communication between riders and guides

Automatically Collected Information

When you access our platform, we may automatically collect:

Device information (type, operating system, browser)
IP address and general location
Usage data (pages visited, features used, time spent)
Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

Provide and maintain our services
Process bookings and payments
Facilitate communication between riders and guides
Send booking confirmations and updates
Improve our platform and user experience
Respond to your inquiries and provide support
Send promotional communications (with your consent)
Detect and prevent fraud or abuse
Comply with legal obligations

4. Information Sharing

We may share your information with:

Guides and Riders: To facilitate bookings, we share relevant information between parties
Service Providers: Third parties who help us operate our platform (payment processors, hosting, email services)
Legal Requirements: When required by law or to protect our rights
Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties for marketing purposes.

5. Payment Processing

We use Stripe to process payments. When you make a payment, your payment information is collected and processed directly by Stripe in accordance with their privacy policy. We do not store your full credit card information on our servers.

6. Cookies and Tracking

We use cookies and similar technologies to:

Keep you logged in
Remember your preferences
Understand how you use our platform
Improve our services

You can control cookies through your browser settings. Disabling cookies may affect some functionality.

7. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

Encryption of data in transit (HTTPS)
Secure password hashing
Regular security assessments
Limited access to personal information

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your information for as long as your account is active or as needed to provide services. We may also retain information to comply with legal obligations, resolve disputes, and enforce agreements.

9. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Correct inaccurate information
Delete your personal information
Object to or restrict processing
Data portability
Withdraw consent

To exercise these rights, please contact us at the email address below.

10. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our platform or sending you an email.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]